Privacy Policy

Personal Information We Collect

We collect information that you provide directly, information generated through your transactions and Website use, and information provided by service providers or other lawful sources. The categories collected depend on how you interact with us.

Information You Choose to Provide

You may choose not to provide certain information. However, without required information we may be unable to create an account, verify eligibility, accept payment, fulfill an order, provide tracking, respond to a request, or make certain Website functions available.

Sources of Personal Information

We may obtain personal information from:

• You, including through account registration, checkout, forms, emails, telephone calls, SMS messages, surveys, claims, and support requests.
• Your browser or device through cookies, pixels, logs, local storage, and similar technologies.
• Payment processors and fraud-prevention providers.
• Shipping carriers, fulfillment tools, address-validation providers, and Route or other package-protection services.
• Advertising, analytics, email, SMS, social-media, referral, loyalty, and affiliate platforms.
• Publicly available sources and other parties where permitted by law.

How We Use Personal Information

We may use personal information to:

• Operate, maintain, secure, troubleshoot, and improve the Website.
• Create, administer, verify, suspend, or close accounts.
• Process, verify, fulfill, ship, track, replace, cancel, refund, or otherwise administer orders.
• Process payments and reconcile transactions through authorized providers.
• Provide customer service and respond to requests, complaints, claims, or disputes.
• Send transactional emails or messages regarding accounts, orders, tracking, policy changes, and security.
• Send marketing emails or SMS messages where permitted and consistent with your choices.
• Operate coupons, promotions, rewards, referrals, and affiliate programs.
• Measure traffic, engagement, conversions, advertising performance, and the effectiveness of our communications.
• Personalize content, product displays, and marketing.
• Detect, investigate, prevent, and respond to fraud, abuse, security incidents, prohibited activity, and violations of our Terms.
• Comply with legal obligations, enforce agreements, protect legal rights, and establish or defend legal claims.
• Evaluate or complete a business transaction involving all or part of Swift.

Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information under one or more of the following bases:

• Contract: Processing is necessary to take requested steps before entering a contract or to perform our agreement with you.
• Legitimate interests: Processing supports lawful business interests such as operating, securing, improving, marketing, and protecting our business, provided those interests are not overridden by your rights.
• Consent: You have provided consent, such as for certain marketing communications, cookies, or SMS messages.
• Legal obligations: Processing is necessary to comply with tax, accounting, consumer-protection, law-enforcement, regulatory, or other legal requirements.
• Legal claims and safety: Processing is necessary to protect rights, safety, property, or establish, exercise, or defend legal claims.

How We Disclose Personal Information

We may disclose personal information to selected third parties for legitimate business purposes, subject to appropriate contractual, technical, or legal protections where required.

• Service providers: Hosting, website, ecommerce, account, security, customer support, email, SMS, analytics, advertising, loyalty, referral, affiliate, fraud-prevention, bookkeeping, and professional-service providers.
• Payment providers: Processors, financial institutions, fraud-screening services, and payment networks involved in a transaction.
• Shipping and order providers: Carriers, shipping-software providers, fulfillment partners, address-validation services, and package-protection providers such as Route.
• Advertising and analytics partners: Providers that help measure Website use, improve campaigns, understand audiences, and deliver or evaluate advertising, subject to your available choices.
• Business transfers: Prospective or actual buyers, sellers, investors, advisors, or successors in connection with a merger, financing, acquisition, reorganization, sale, bankruptcy, or transfer of assets.
• Legal and safety disclosures: Government authorities, courts, law enforcement, attorneys, insurers, or other parties when reasonably necessary to comply with law, enforce agreements, protect rights or safety, prevent fraud, or respond to legal process.
• At your direction: Other parties when you request, authorize, or intentionally direct the disclosure.

Sale and Sharing

We do not sell personal information in exchange for direct monetary payment. We may disclose online identifiers and Internet activity to analytics or advertising providers. Some privacy laws may define certain advertising-related disclosures as a “sale,” “sharing,” or targeted advertising even when no money is exchanged. Where applicable, we will honor legally required opt-out rights and browser-based preference signals.

Payment Information

Payments are processed by authorized third-party payment providers. Swift generally does not receive or store your full payment-card number, card security code, or complete bank-account credentials. Payment providers may collect and process that information directly under their own privacy policies and terms.

We may receive limited transaction information such as payment status, card brand, partial card details, transaction identifiers, billing information, refund information, or fraud-screening results.

Cookies, Similar Technologies, and Analytics

We and our providers may use cookies, pixels, tags, local storage, log files, software development kits, and similar technologies to recognize browsers or devices, maintain sessions and carts, remember preferences, secure accounts, prevent fraud, understand Website activity, measure communications, and support advertising.

We may use analytics services, including Google Analytics, to understand how visitors interact with the Website. These providers may collect device information, IP address, cookie identifiers, pages viewed, interactions, and referral information under their own policies.

You may be able to manage non-essential cookies through our cookie banner or settings tool, if available, and through your browser or device settings. Blocking cookies may affect cart, login, account, preference, or other Website functions.

Additional details may be provided in our Cookie Policy.

Advertising, Email Marketing, and Your Choices

We may use personal information to send marketing emails, personalize content, measure advertising, build audiences, or display advertising on other services where permitted by law.

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us. Even after you opt out of marketing, we may continue to send non-promotional communications relating to orders, accounts, security, customer support, legal notices, or policy changes.

Browser “Do Not Track” signals are not interpreted uniformly across the industry. We may not respond to traditional DNT signals. Where legally required and technically supported, we may process recognized universal opt-out preference signals, such as Global Privacy Control, as a request to opt out of applicable sale, sharing, or targeted advertising for that browser or device.

SMS Messaging and Mobile Information

If you provide a mobile number and opt in, you consent to receive recurring transactional or marketing text messages from Swift, which may include order updates, account notifications, promotional offers, and other messages described at the point of consent. Consent to receive marketing messages is not a condition of purchase. Message frequency varies, and message and data rates may apply.

You may opt out at any time by replying STOP. You may receive a confirmation message and will not receive additional messages unless you opt in again. For assistance, reply HELP or contact support@swiftpeptides.com.

How We Protect Personal Information

We use administrative, technical, and physical safeguards designed to protect personal information. Measures may include limiting access, using secure connection technologies, maintaining and updating software, reviewing vendors, training personnel, monitoring for suspicious activity, and securely deleting or anonymizing information when appropriate.

No method of Internet transmission, electronic storage, or security control is completely secure. We therefore cannot guarantee absolute security. You are responsible for protecting your account credentials and notifying us promptly of suspected unauthorized access.

Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to maintain your account, fulfill transactions, operate customer programs, provide support, comply with tax and accounting requirements, prevent fraud, enforce agreements, resolve disputes, and establish or defend legal claims.

Retention periods vary based on the type of information, the relationship, legal requirements, operational needs, consent, security considerations, and applicable limitation periods. When information is no longer required, we may delete, anonymize, or securely retain it as permitted by law and our backup practices.

Your Privacy Rights

Depending on your place of residence and subject to legal exceptions, you may have the right to request that we:

• Confirm whether we process your personal information.
• Provide access to or a copy of certain personal information.
• Correct inaccurate personal information.
• Delete certain personal information.
• Provide certain information in a portable format.
• Restrict or object to certain processing.
• Opt you out of certain targeted advertising, sale, or sharing.
• Withdraw consent where processing relies on consent.
• Appeal a denial of a request where applicable law provides an appeal right.

Submit a request to support@swiftpeptides.com. Please describe the request and provide information reasonably necessary for us to verify your identity and locate relevant records. We may deny or limit a request where an exception applies, verification is insufficient, the request is excessive, or the law otherwise permits us to do so.

We will not unlawfully discriminate against you for exercising an applicable privacy right. You may use an authorized agent where permitted by law, although we may require proof of authorization and direct identity verification.

Children’s Privacy

The Website and our products are intended only for adults age 18 or older. We do not knowingly collect personal information from anyone under 18. If we learn that we collected personal information from a person under 18, we may delete it and take steps to prevent further use of the Website.

A parent or guardian who believes a minor provided information to us should contact support@swiftpeptides.com.

Location of Processing and International Transfers

Swift is based in the United States, and personal information may be processed, stored, or accessed in the United States and other countries where our providers operate. These locations may have privacy laws that differ from those in your jurisdiction.

Where required, we use legally recognized transfer mechanisms or other appropriate safeguards. Information may also be accessible to courts, law-enforcement agencies, or governmental authorities under applicable law.

Third-Party Websites and Services

The Website may contain links to or integrations with websites, applications, and services operated by parties other than Swift. We do not control and are not responsible for their content, security, availability, or privacy practices. Our inclusion of a link or integration does not imply endorsement.

Review the privacy policy of each third party before providing information or using its service.

Changes to This Policy and Contact Information

We may amend this Privacy Policy from time to time. We will post the revised Policy on this page and update the “Last Updated” date. Where required by law, we may provide additional notice or obtain consent before a material change takes effect.

Your continued use of the Website after an updated Policy becomes effective is subject to the revised Policy, except where applicable law requires another form of acceptance.

Questions, comments, privacy requests, or concerns may be sent to:

Swift Sales, LLC
Email: support@swiftpeptides.com
Website: swiftpeptides.com